We take our Data Protection responsibilities very seriously. This privacy notice tells you what to expect when our company, Beroud Consulting Ltd, collects personal information. When we collect this type of information, we act as the data controller of that information. This policy applies to information we collect about:
You will also find information about:
Our website is powered by WordPress. We offer the possibility for visitors to our website to contact us via a form in which we collect personal information in order to respond to visitors’ queries. If you give your permission we keep this information as a Business Contact according to our Data Retention guidelines.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Universal Analytics (Google) cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. You can read more about how we use cookies https://support.google.com/analytics/answer/6004245.
Our website is powered by WordPress. We use a third-party service, WordPress.com, to publish microsites for our different offerings and, in future, our blog. These sites are hosted at WordPress.com, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.
Beroud Consulting Ltd enters contact details of people we meet and do business with (e.g. business cards) in an electronic address book and/or our CRM tool, provided by Really Simple Systems (RSM) in order to service them and/or just keep in touch; you can view RSM’s privacy policy here: https://www.reallysimplesystems.com/privacy-policy/. Contact details are reviewed regularly and shredded or deleted when no longer needed in accordance to our Data Retention guidelines (after 3 years for paper-stored data or 5 years for electronic data).
When you become a client, a supplier or an employee of Beroud Consulting Ltd we may need to ask for additional personal data for the purpose of the delivery or payment of services (e.g. bank account details). We subcontract our accounting and payroll to The Accountancy People (http://www.theaccountancypeople.co.uk) and use the online software package provided by Xero (https://www.xero.com/uk/). Your data will be held by them on our behalf in accordance with legal and best practice requirements.
When you call Beroud Consulting Ltd we collect information that identifies you in order to respond to your query and/or monitor the type of enquiries we receive. If we decide to enter contact details in an electronic address book and/or a CRM tool, these details are reviewed regularly and shredded or deleted when no longer needed after 3 years of inactivity.
We monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
We use Gallup’s CliftonStrengths® online assessment, which involves automated profiling, as a basis for our individual and collective coaching services. When we purchase an access code for our coachees, we have direct access to their assessment results at the Gallup Strength Centre https://www.gallupstrengthscenter.com.You can view Gallup’s privacy policy here: https://www.gallupstrengthscenter.com/home/en-us/privacy. Gallup requires your explicit consent for this processing. We keep notes of coaching conversations on paper files that are shredded after 3 years of inactivity.
We train and teach people on behalf of other organisations for whom we need to hold personal data. We delete/shred this data as soon as the relevant training cycle is complete, for instance at the end of the academic year.
In most of the aboves cases, our lawful basis for processing this information is legitimate interests in order to carry out our business activities. Where we are providing services to you, our lawful basis will be contractin order to fulfil our contractual obligations. In the case of cookies, our lawful basis is based on consent.
In the course of our business activities, we may need to share your data with others, these are trusted service providers, such as our professional advisers (identified in the appendix). We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
If we receive a complaint from a person we will make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.
We will only use the personal information we collect to process the complaint and to check on the level of service we provide. We keep a record of the complaint in our central GDPR computer storage area.
In certain circumstances, you will have the following rights. You have a right to be informed about the data we are holding, the right to request a copy of the information that we hold about you, the right to rectification in to correct any data that is wrong, the right to erasure, the right to restrict or object to processing, and the right to data portability. If you want to contact us in relation to any of these rights, please email us at http://www.beroudconsulting.com/contact/ or write to: GDPR Point of Contact, Beroud Consulting Ltd, Phoenix House, 2 Huddersfield Road, Stalybridge, Cheshire SK18 2QA.
Our website contains links to other websites. This privacy policy only applies to this website. When you link to other websites you should read their own privacy policies.
We keep our privacy policy under regular review and it was last updated on 20th April 2018.
Please contact us if you have any questions about our privacy policy or information we hold about you at http://www.beroudconsulting.com/contact/ or to GDPR Point of Contact, Beroud Consulting Ltd, Phoenix House, 2 Huddersfield Road, Stalybridge, Cheshire SK18 2QA.